PRIVACY POLICY
Thank you for your interest in and visiting Kpfamco.com website. We respect and are committed to protecting your privacy.
The Privacy Policy will explain how we receive, use and (under certain circumstances) disclose your personal information.
Protecting your personal data and building your trust is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. We only collect necessary information related to the purchase and sale transaction.
We will keep your information for as long as required by law or for any other purpose. You can access the website and browser without having to provide personal details. At that time, you are anonymous and we cannot know who you are if you are not logged into your account.
1. Purpose of collecting personal information;
We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; email address; computer and connection information and purchase history. The Site may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interactions information, and methods used by the Site. used to browse from the page. We also collect personally identifiable information; Payment details, comments, feedback, product reviews, recommendations and profile.
2. Scope of information use;
The Company uses the information provided by the Client to:
• To provide and operate the Services;
• To provide our Users with ongoing technical and customer support;
• To be able to contact our Visitors and Users with generic or personalized service-related announcements and promotional messages;
• To generate aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our services;
• To comply with any applicable laws and regulations.
3. Information storage time;
- Customer's personal data will be stored until request to cancel or Customer log in and perform cancellation. Remaining in all cases, Customer's personal information will be kept confidential on the server of Kpfamco.com website.
- Store at least 02 (two) years for account information, login and logout time, user's IP address and posted information processing log.
4. Persons or organizations that may have access to Customer information:
Kpfamco.com does not provide Customer Information to any third party except in cases where it is required to do so at the request of competent State agencies, or as required by law, or when the provision of information is required. it is necessary for Kpfamco.com to provide services/facilities to customers (for example, providing necessary forwarding information for payment partner units,...), or the cases mentioned in item (i)
In addition to the above cases, Kpfamco.com will have specific notices for customers when it has to disclose Customer Information to a third party. In this case, Kpfamco.com commits to disclose Customer Information only with the consent of the customer.
(i) Kpfamco.com may share Customer Information for the following purposes:
Market research and analysis reports: Kpfamco.com may use Customer Information to conduct market research, aggregate, and analyze general customer information (e.g. average age, geographic area, etc.) ), detailed information will be hidden and only used for statistical work. In the event that Kpfamco.com conducts a survey requiring Customer's participation, any responses to a survey or poll that Customer provides to Kpfamco.com will not be passed on to any third parties.
Exchange Customer Information with 3rd parties who are partners and suppliers of KPFC CO., LTD: Kpfamco.com may transfer Customer Information to partners and Suppliers for data analysis, further marketing and customer service support. Kpfamco.com may also exchange Customer Information with third parties for fraud prevention and credit risk reduction purposes.
Exchange of Customer Information with advertising partners: Customer behavior tracking system is used by Kpfamco.com on advertising display channels (for example, Customer remarketing, campaign management system DoubleClick advertising translation, reporting on customer demographics, interests with Google Analytics tool...) can collect information such as age, gender, interests and number of interactions with the number of times. ad appearance. With the ad settings feature, the Customer can choose to exit the customer behavior tracking feature of Google Analytics and choose how the advertising display channel appears on Google.
Exchange Customer Information with other business units that We plan to merge or acquire: In this case, KPFC CO., LTD will require those entities to strictly comply with this Privacy Policy.
5. Address of the information collection and management unit, including contact methods so that consumers can inquire about the collection and processing of information related to them personally:
KPFC . CO., LTD
Address: Lot 1, BT1, Bac Linh Dam Urban Area, Hoang Liet Ward, Hoang Mai District, Hanoi City, Vietnam.
Email: Contact@kpfamco.com
Phone: 0862564116
6. Methods and tools for consumers to access and edit their personal data on the e-commerce system of the information collecting unit:
Users have the right to self-check, update, correct or cancel their personal information by logging into their personal account and editing information or requesting the Kpfamco.com website to do so.
The user has the right to submit a complaint about the disclosure of personal information to a third party to the Administration Board of the Kpfamco.com website. When receiving these feedbacks, Kpfamco.com will confirm the information, be responsible for answering the reason and guide the User to restore and secure the information.
7. Commitment to protecting customer's personal information
Customer's personal information on Kpfamco.com is absolutely committed by KPFC CO., LTD according to Kpfamco.com's personal information protection policy. The collection and use of information of each Customer is done only with the consent of that Customer, unless otherwise provided for by law.
Do not use, do not transfer, provide or disclose to any third party about the Customer's personal information without the consent of the Customer. In the event that the information server is hacked by a hacker leading to the loss of Customer's personal data, KPFC CO., LTD will be responsible for reporting the case to the investigating authorities for timely handling and notifying the Customer.
The management of Kpfamco.com requires the Customer to provide all relevant personal information such as: Full name, contact address, email, phone number and is responsible for the legality of the above information. The management of Kpfamco.com is not responsible for and will not settle all claims related to the interests of that Customer if it considers that all personal information of that Customer provided at the initial registration is not exact.
Customers submit complaints related to the Privacy Policy of Customer Information. As soon as the information is received, the management board of Kpfamco.com will quickly perform the inspection and verification. In the correct case as reflected by the Customer, Kpfamco.com will contact the Customer directly to handle the case in the spirit of remedial and goodwill. In case the two parties cannot reach an agreement, the competent People's Court will be selected to settle.
8. Confidential Information
- We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information.
- You absolutely do not use any program, tool or other form to interfere with the system or change the data structure. It is strictly forbidden to distribute, propagate or encourage any activities to interfere, destroy or infiltrate the data of the website system. Any violation will be stripped of all rights and will be prosecuted by the law if necessary.